01873 881306

info@miracle-workers.co.uk  | 

The Care we Offer

The Care we Offer

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Levels of Care

Levels of Care

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Arranging Services

Arranging Services

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Cost of Care

Cost of Care

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Quality Assurance

Quality Assurance

Miracle Workers is committed to ensuring the highest standard of services provided and that it acts in the best interests of the client. We monitor client feedback carefully to make sure that the agency is delivering its objectives of providing a quality service and meeting National Minimum Standards. We adhere strictly to Care Inspectorate Wales (CIW) Regulations.

MWA send out a quality assurance questionnaire every six months to a selection of new and existing clients.  Feedback is acted upon and the report is made available to clients, their relatives or representatives, MWA staff and CIW.  MWA also send out a quality assurance questionnaire every six months to our active carers. Again, the feedback is acted upon and we email all our carers the results of the survey.

Reports

 

 


Awards

Wales Director of the Year Awards

Wales Director of the Year Awards

Institute of Directors 2017
Monmouthshire Business Awards

Monmouthshire Business Awards

Finalist, Best Small Business 2017 Winner, Best Small Business 2018
Business Growth Awards South Wales

Business Growth Awards South Wales

Finalist, Family Friendly Award 2017

Finalist, Family Friendly Award 2018

South Wales Business Award

South Wales Business Award

Finalist, Business Services 2016