The Care we Offer

Levels of Care

Arranging Services

Cost of Care

Cost of Care

Care for one person

Level One Care*

Ongoing (6 weeks and over)

Temporary (up to 6 weeks)

Meal Preparation
Housekeeping
Companionship
Assistance with daily activities

£735.00 per week

£630 to the carer
£105 agency fee

£745.00 per week

£630 to the carer
£115 agency fee

Level Two Care*

All above
Personal Care
Continence Care
Medication management

£780.00 per week

£665 to the carer
£115 agency fee

£790.00 per week

£665 to the carer
£125 agency fee

Level Three Care*

For those requiring a greater degree of specialist care, a higher level of personal care, advanced manual handling, end of life care.

£820.00 per week

£700 to the carer
£120 agency fee

£830.00 per week

£700 to the carer
£130 agency fee

Care under a week

£160 per day to include carer wages and agency fee.

Travel costs are payable both ways.

*Where there is an additional person living at the property there will be a £35 per week charge to cover any meal preparation, laundry and housekeeping.

Couple both requiring care

In the event both people require care that can be managed by one carer, such as administering medication or help with personal care, the cost will be:

Level of Care

Ongoing (6 weeks and over)

Temporary (up to 6 weeks)

Level Two Care

£890.00 per week

£770 to the carer
£120 agency fee

£900.00 per week

£770 to the carer
£130 agency fee

Care for one person

Level One Care*

Meal Preparation
Housekeeping
Companionship
Assistance with daily activities

Ongoing (6 weeks and over)

£735.00 per week

£630 to the carer
£105 agency fee

Temporary (up to 6 weeks)

£745.00 per week

£630 to the carer
£115 agency fee

Level Two Care*

All above
Personal Care
Continence Care
Medication management

Ongoing (6 weeks and over)

£780.00 per week

£665 to the carer
£115 agency fee

Temporary (up to 6 weeks)

£790.00 per week

£665 to the carer
£125 agency fee

Level Three Care*

For those requiring a greater degree of specialist care, a higher level of personal care, advanced manual handling, end of life care.

Ongoing (6 weeks and over)

£820.00 per week

£700 to the carer
£120 agency fee

Temporary (up to 6 weeks)

£830.00 per week

£700 to the carer
£130 agency fee

Care under a week

£160 per day to include carer wages and agency fee.

Travel costs are payable both ways.

*Where there is an additional person living at the property there will be a £35 per week charge to cover any meal preparation, laundry and housekeeping.

Couple both requiring care

In the event both people require care that can be managed by one carer, such as administering medication or help with personal care, the cost will be:

Level of Care

Level Two Care

Ongoing (6 weeks and over)

£890.00 per week

£770 to the carer
£120 agency fee

Temporary (up to 6 weeks)

£900.00 per week

£770 to the carer
£130 agency fee

Care Management and Supervisory Fee Cost (payable monthly in advance)

Level 1

£100.00 per week. Temporary clients (less than six weeks) £110.00 per week.

Level 2

£110.00 per week. Temporary clients (less than six weeks) £115.00 per week.

Level 3

£115.00 per week. Temporary clients (less than six weeks) £125.00 per week.

Cost of Care

Night Care

Miracle Workers Agency does not offer a night service. However, from time to time it is possible to place a carer who will be willing to cover nights. On these occasions cost will be assessed on an individual basis.

Agency Fee

The agency fee covers the cost of assessment, placement of carers, ongoing client and carer review, Miracle Workers Agency’s insurance, carer training and security checks and an out-of-hours emergency service.

If Miracle Workers Agency pays the carer on behalf of the client a surcharge of 5% of the agency fee is payable. The agency fee is invoiced monthly in advance.

Travel

Mileage charge for travel is 30p per mile where the carer uses their own car. The charge for use by the client of the carer’s car is 35p per mile.

The carer’s fare to the assignment is payable by the client on presentation of their first invoice. Where carers are required to travel long distances (e.g. Scotland, Northern Ireland) travel may be charged both ways. Travel costs both ways are payable by the client on all short-term bookings up to 6 weeks.

Bank Holidays

Statutory Bank Holidays that operate in England and Wales are charged at double the carer’s daily rate. The agency fee remains unchanged.

Carers

I would like to thank you all for the work you have placed me into over the past couple of years. Yes even the “challenging” ones, they are the character building ones aren’t they.

The fact that I always recommend potential clients and carers to Miracle Workers speaks volumes for my impression of the agency. Thank you for the continued care, support and faith in my abilities.

Thank you to Miracle Workers for giving me the opportunity to work in a way that I have found so rewarding.

I have been with Miracle Workers Agency for 8 years and am very satisfied and happy. I have and will continue to recommend them to future carers.

I really thank you from my heart for the opportunity to work with you again.

Wonderful staff and assignments!

Brilliant agency, I have had excellent support, all is handled in a professional manner. Thank you ever so much for all your help and support over the years. I want you to know that working for Miracle Workers has so many good memories and I learned so much. Thank you for giving me the opportunity to work for you for so many years.

Quality Assurance

Miracle Workers is committed to ensuring the highest standard of services provided and that it acts in the best interests of the client. We monitor client feedback carefully to make sure that the agency is delivering its objectives of providing a quality service and meeting National Minimum Standards. We adhere strictly to Care Inspectorate Wales (CIW) Regulations. Our registered manager produces an annual report available to clients, their relatives or representatives, Miracle Workers staff and to the CIW.

Terms of Business

Where a client agrees to the services of a Miracle Workers Agency carer, the client is deemed to have accepted our terms, thereby agreeing to abide by the Terms of Business in the accompanying Client Guide. The agency will continue to supervise the care plan and ensure it is adhered to and/or amended to meet clients’ needs.

Contact

01873 881306
info@miracle-workers.co.uk

FOUNDING MEMBER